1win Support Canada

Customer support services for 1win palyers from Canada

Contact Methods

The casino offers several ways for Canadians to get 1win support in various situations. Here are all the offered methods to get in touch.

Support Method Location

Live Chat

Live chat

Scroll down the page and click on the blue icon right to the 24/7 inscription

Email Support


Go down the page and find the following email addresses there:

Social Networks

Social networks

Scroll down the page and press on one of the icons with social networks there

Contacts Methods Description

The gambling site employs helpful and dedicated support agents who are ready to assist with all troubles about the services you can utilize here as well as provide you with all the necessary assistance in case of any issues. Here is a description of each contact method the 1win support service offers to Canadian players:

  • Live chat. This feature is available 24/7 in French and English. The average response time is 1-5 minutes. Moreover, gamers from Canada can upload various types of files into the chat area. When initiating a session with the live chat support, you will be asked to provide your name and email address (optionally);
  • Email support. There are four emails that you can use to communicate with the 1win Canada support team. The average response time starts from two hours. In some complex cases, the administration reserves the right to increase the waiting time to 24 hours;
  • Social Media. By joining Instagram, X, Facebook, or Telegram channels of 1win, gamers from Canada can discover the company’s news about new offers or games, as well as ask some questions about the gambling site’s activities.

The support options available in 1win online casino in Canada


What Is the Average Response Time in 1win?

What Is the Average Response Time in 1win?

It depends on the contact method that you use. For live chat, the average time is 1-5 minutes, while when using email support, you will wait for an answer for at least two hours.

What Should I Do If I Have Some Technical Issues?

What Should I Do If I Have Some Technical Issues?

You can send a question about the issue to technical support and wait for the answer as well as further instructions.